Declaration of Accessibility

Sant Feliu de Llobregat City Council has undertaken to make its municipal website accessible in accordance with Royal Decree 1112/2018, of 7 September, on accessibility of websites and applications for devices public sector mobiles

This accessibility statement applies to the website www.santfeliu.cat

Compliance situation

This website is Partially Compliant with Royal Decree 1112/2018 given the exceptions and non-compliance with the requirements below:

Content not accessible

Non-compliance with Royal Decree 1112/2018:

There are some issues with automated textual alternatives given to icons for sharing news and events on social media [requirement number 9.1.1.1 of UNE-EN 301549: 2022].
Multimedia content is published in the news in the format of images with text without accessible alternative [requirement number 9.1.1.1 of UNE-EN 301549: 2022].
There is recorded multimedia content (not live) that does not have subtitles synchronized with the multimedia presentation which includes all the auditory information relevant to its understanding [requirement number 9.1.2.2 of UNE-EN 301549: 2022].
Some pages have problems with the meaning and structure of the headings [requirement number 9.1.3.1 of UNE-EN 301549: 2022].
Problems exist on certain pages with unordered lists that are poorly constructed, or empty, or tables are used [requirement number 9.1.3.1 of UNE-EN 301549: 2022].
There are data tables and complex tables in which not all headings are marked, or the headings and data cells are not associated correctly [requirement number 9.1.3.1 of UNE-EN 301549: 2022].
There are form fields that do not have an explicitly associated label or a title describing their function [requirement number 9.1.3.1 of UNE-EN 301549: 2022].
There is a problem with the meaning of the reading order of the content in the web template code that mainly affects the footer [requirement number 9.1.3.2 of UNE-EN 301549: 2022].
There are problems with the meaning of the reading order of the content in the code of some pages in particular (home page, itineraries for Collserola, news pages, Electronic Office) [requirement number 9.1.3.2 of the UNE-EN 301549: 2022].
There is no method in electronic processing forms and other forms for the browser to automatically determine the type of data required [requirement number 9.1.3.5 of UNE-EN 301549: 2022].
In the calendar component of the agendas, the required visual clues are not obtained when a link obtains the focus of the mouse [requirement number 9.1.4.1 of UNE-EN 301549: 2022].
In some forms when submitting an electronic procedure there is no minimum contrast in the form fields between the text and the substance [requirement number 9.1.4.3 of UNE-EN 301549: 2019].
In calendar components, pagers and widgets there is not enough contrast required [requirement number 9.1.4.11 of UNE-EN 301549: 2022].
There are some pages where keyboard navigation skips the logical order [requirement number 9.2.4.3 of UNE-EN 301549: 2022].
In the pages of the social media directory, in the pages of the descriptive files of the administrative procedures and in the template of the web version for mobile devices there are links that do not clearly identify what their function or destination is [requirement number 9.2. 4.4 of the UNE-EN 301549: 2022].
There are pages in which headings do not correctly identify the content of the section they head [requirement number 9.2.4.6 of UNE-EN 301549: 2022].
On pages that have pagination of the contents it is difficult to identify which is the interaction element that has the keyboard focus at any given time [requirement number 9.2.4.7 of UNE-EN 301549: 2022].
The map components that show the location of a piece of equipment or an address are difficult to identify which element of interaction has the keyboard focus at any given time [requirement number 9.2.4.7 of UNE-EN 301549: 2022] .
The components for searching for calendar events, the forms for submitting an application or an electronic administrative procedure do not have the necessary label that serves for their visual recognition [requirement number 9.2.5.3 of UNE-EN 301549: 2022].
The election results page does not identify language changes with respect to the main language with the appropriate attributes according to the grammar [requirement number 9.3.1.2 of UNE-EN 301549: 2022].
When submitting an electronic application or form, there are some forms that do not identify or report the required fields that have not been completed [requirement number 9.3.3.1 of UNE-EN 301549: 2022].
Presence of errors in the code of style sheets that can make it difficult to process them correctly [requirement number 9.4.1.1 of UNE-EN 301549: 2022].

The content is prior to the entry into force of current regulations, or is not applicable:

There are published office file formats and other formats, own or other public bodies, that do not meet all accessibility requirements, most published before September 20, 2018.
Temporary pre-recorded multimedia content published before the entry into force of Royal Decree 112/2018.
Temporary live multimedia content.

Disproportionate load:

Does not apply

Preparation of the Declaration:

This Declaration was prepared on 25 November 2020.

The method used to prepare the Declaration was a self-assessment carried out by the Sant Feliu de Llobregat City Council itself.

Last revision of the Declaration: February 28, 2022.

Observations and contact data

Communications can be made on accessibility requirements (article 10.2.a) of RD 1112/2018) for:

Report any possible breaches by this website
Transmitting other content access difficulties
Make inquiries or suggestions for improvement regarding the accessibility of the website. They can be done through the following methods:
- Contact form for comments and proposals for improving content, usability and accessibility of the municipal website .
- By sending an email to accessibility@santfeliu.cat
- By calling 93 685 80 00.
- Postal address: Plaça de la Vila, 1 - 08980 Sant Feliu de Llobregat

The following can be presented:

Complaints regarding compliance with the requirements of RD 1112/2018
Requests for accessible information regarding:
- Contents that are excluded from the scope of application of RD 1112/2018 in accordance with the provisions of article 3, section 4
- Content that is excluded from compliance with accessibility requirements to impose a disproportionate burden.

In the Accessible Information Request, the facts, reasons and request that make it clear that this is a reasonable and legitimate request must be clearly specified.

Through the Generic application of the Electronic Office of the City of Sant Feliu de Llobregat , as well as the other options included in Law 39/2015, of 1 d October, of the common administrative procedure of the Public Administrations.

Communications, complaints and requests for accessible information will be received and dealt with by the Open Government Department.

Application procedure

If, once a request for accessible information or complaint has been made, it has been rejected, the decision taken is not in accordance with the decision, or the response does not meet the requirements set out in Article 12.5, the person concerned may initiate a claim. A claim may also be initiated in the event that the period of twenty working days has elapsed without a response having been obtained.

The claim can be submitted through the Generic application of the Electronic Office of the City of Sant Feliu de Llobregat , as well as the other options included in Law 39/2015 , of 1 October, of the common administrative procedure of the public administrations.

Complaints will be received and dealt with by the Open Government Department.

Optional content

The website applies the requirements of Standard UNE-EN 301549: 2022 considering the exceptions of RD 1112/2018.

The accessibility of this website is based on HTML and CSS. For desktop browsing it is designed with a minimum recommended resolution of 1280x1024 and is compatible with Internet Explorer (Windows), Mozilla Firefox (Windows and Mac OS X), Google Chrome (Windows and Mac OS X). , Apple Safari (Windows and Mac OS X) and Opera (Windows and Mac OS X).

It is Responsive, which is optimally displayed on touchscreen and mobile devices in the latest versions of Chrome, Firefox, Safari, Opera and the native Android browser.

It is designed to support JAWS and VoiceOver screen reader support technologies.