Face-to-face care

The City Council reminds the public that whenever possible it is preferable to make inquiries and procedures electronically , and that the face-to-face procedure is put into operation by appointment to attend to exceptional cases that cannot be attended to by telephone or telematically.

Public Service

• Phone: 93 685 80 01
• Hours: Monday to Friday, from 8 am to 8 pm.
• Email: oac@santfeliu.cat
• Services: request information, support for administrative procedures and request an appointment.

Can Maginàs information service

• Phone: 93 685 07 83, 8:30 a.m. to 2:30 p.m.
• Face-to-face care from Monday to Friday, from 9 am to 1.30 pm, preferably by appointment.
• Email support:
  • slo@santfeliu.cat for employment issues
  • debotigues@santfeliu.cat for questions about trade
  • oise@santfeliu.cat for business and entrepreneurship service
  • promocioeconomica@santfeliu.cat for other topics of economic promotion, markets or training.
  • Both SLO and PTT-PFI online trainings have been started and FOAP trainings are expected to be restarted. The City Council has approved lines of aid for entrepreneurship and contracting.

Local Housing Office

• Telephone: 627 81 35 83 (Monday to Friday from 8.30 am to 3 pm, and Tuesday and Thursday from 4 pm to 6.30 pm), and to 661 87 51 26 (Monday to Friday from 8.30 am to 3 pm and Monday and Wednesday from 16 to 18.30 h.).
• Email: habitatge@santfeliu.cat
• Services: support is provided in carrying out procedures related to housing, paying special attention to those procedures related to the different lines of help in progress.

Economic Office, Treasury Department

• Phone: 93 685 80 00
• The face-to-face attention to the public is resumed by appointment for issues such as deposit and return of guarantees, delivery of ford plates, providing documentation to groups without digital access, as well as occasional consultations. The Economic Office will assess and manage the appointment reservation for Mondays and Fridays, from 10 am to 2 pm, with intervals of 30 minutes. Telephone support on 93 685 80 00 continues from 8 am to 2 pm. The preferred channel of citizen attention is by e-mail to oficinaeconomica@santfeliu.cat and tresoreria@santfeliu.cat . It is recommended to provide specific details of the request or consultation as references from the City Council (file number, number of settlements or receipts, etc.) as well as the contact telephone number and DNI / NIF / NIE of the person concerned. Delegated management to the ORGT of various taxes (IBI, IVTM, waste collection ...). Contact forms: telephone numbers 934 729 180 and 674 797 735, orgt.st.feliull@diba.cat .

Territory Area Management and Processing Unit

• Phone 93 685 80 01.
• Email: Territori@santfeliu.cat
• Administrative attention is from Monday to Friday, from 9 a.m. to 2 p.m.
• It is necessary to request an appointment via the website or telephone 93 685 80 01.

Basic Information Management Unit

• Phone: 93 685 80 01
• Email: serveissocials@santfeliu.cat
• Services: face-to-face care is subject to technical assessment.

Social Services

• Phone: 93 685 80 01
• Email: serveissocials@santfeliu.cat
• Services: face-to-face care is subject to prior technical assessment.

Montserrat Roig Library

• Telephone: 93 685 01 86
• Email: b.st.feliull.mr@diba.cat
• Services (Phase 1):
  • Return the documents: during the opening hours, the return mailbox, located outside, is put into operation. Remember that you have time to return the documents you now have on loan until July 31st.
  • Loan of documents. As the collection will not be accessible, we recommend that you request the documents by e-mail ( b.st.feliull.mr@diba.cat ) or by telephone (93 685 01 86). So when you come, you will have them ready to take with you.
  • Request bibliographic information. Make your inquiries preferably by phone or online

If you are in a vulnerable situation:

• Call the COVID Social Care telephone number (free of charge): 900 666 685
• Hours: Monday to Friday from 8 am to 8 pm, Saturdays and Sundays from 10 am to 6 pm

Free public service information service for WhatsApp

Free public service information service for WhatsApp

Citizens have a new free public service information service through the WhatsApp instant messaging app. The City Council will guarantee through this channel the sending of notifications on municipal news, urgent communications or incidents, among other information.

Membership in the service is voluntary and free. To access it, the interested person must add to their contacts the number 626 999 434 with the name Communication City Council and send, via WhatsApp, a message with the word 'HIGH'. The City Council will then respond with a message and a link about the privacy policy and processing of personal data that the user must respond by giving their consent with the word 'YES'. This is an accessible communication channel also designed for people with some type of visual impairment, who will have to follow the same procedure to register, with the only difference of having to answer 'SI.B' to receive the adapted contents. .

From here and at any time, citizens will be able to access the service and unsubscribe from it at any time they wish.

The number works only unidirectionally, it is not a group of interaction between its members or a channel of dialogue with the City Council, and no personalized inquiries or messages will be answered. For this purpose, citizens have other ways to communicate with the administration such as the different municipal social networks , and mobile applications such as Millorem Sant Feliu , JovApp or Citizen Security .